USCIS May Lose Your RFE Response

Yes, it's true that your filings may get lost after they've been delivered to USCIS. In our experience, it's extremely rare for USCIS to lose a package after it has been delivered to its facility. Oftentimes, it's the carrier that may have lost/damaged the package while on route to USCIS. This may happen due to no fault of anyone such as extreme weather or a car accident. For time-sensitive...

Tip Sheet On How To Communicate with the USCIS Contact Center More Effective

The CIS Ombudsman has released a guide to help customers better navigate the USCIS Contact Center. Helpful tips include: When does it make sense to reach out to the USCIS Contact Center?What else can I do in my online account to bypass the USCIS Contact Center?How can I make sure I get my call returned?How can I make sure I don’t miss a return call?What constitutes an emergency?I need to...